Captain Spins Casino Review
1. 24/7 Customer Support
2. Broad Selection of Games
3. Impressive Bonuses
4. Wide Range of Payment Methods
Captain Spins is a new online casino that entered the iGaming industry in January 2020. Managed by White Hat Gaming LTD, the casino is well-known for its wide range of interesting games as well as the impressive bonuses that it offers. Additionally, it supports several popular payment methods, making it easy for players to add money into their account and also withdraw winnings.
In this article, our experts will be providing you with a comprehensive review of Captain Casino Online. At the end of the article, we will also answer a few common questions about the operator.
Captain Casino Bonuses, Free Spins and Promotions
New players who register with the casino are offered a welcome bonus which they can claim over their first four deposits. The welcome bonus is up to C$1,200 and 260 free spins. Apart from that, players can claim reload bonuses, cashback bonuses, match bonuses and free spins.
The operator also has a loyalty reward program where players are awarded comp points each time they play a game, and they can trade these points for different bonuses. Captain Spins Casino also hosts tournaments regularly, giving players a chance to win in a prize pool.
Captain Casino Deposits
1. Log in to your Captain Spins Casino account
2. Click on “Deposit” in the Cashier Page
3. Choose a deposit method
4. Enter the amount to deposit
5. Complete deposit
Captain Spins Casino supports a wide range of deposit methods. This includes Skrill, Neteller, Mastercard, Interac, Trustly, Paysafecard and Visa. Once you fund your account, the casino processes it instantly, so you can start enjoying your favourite games.
In addition, players are not charged any processing fees for deposits except in cases where you are funding your account using a currency not supported by the casino. In that case, you may be required to pay a currency conversion fee during the deposit transaction. The minimum amount that the operator permits players to deposit is C$10.
Captain Casino Withdrawals
1. Log in to your Captain Spins Casino account
2. Click on “Withdraw” in the Cashier Page
3. Choose a withdrawal method
4. Enter the amount to withdraw
5. Complete withdrawal
The casino also allows players to withdraw winnings using several payment methods such as Mastercard, Skrill, Neteller, Interac, Bank Transfer, Visa and so on. You can make a withdrawal request at any time, and the processing time depends on the method used. For e-wallets, the casino processes withdrawals within 24 hours, while withdrawals via bank transfer can take between 3 to 5 working days.
An impressive thing about Captain Spins Casino is that it does not deduct any fees for processing withdrawals. However, you may be required to verify your account before you can start cashing out your winnings.
Captain Casino Games
Captain Spins Casino has a wide selection of top-notch games from the best software developers, such as NetEnt, 1×2 Gaming, Elk Studios, Fantasma Gaming, Microgaming, Genesis, and so on. These games are sectioned into different categories for players to find their choice easily. In terms of slots, the operator features over 1000+ slots.
You will find several classic slots, progressive slots, 3D slots and multiplier slots. There is also a broad collection of table games that comes in different variants. If you love instant play games and specialty games, you will find a moderate selection of them on Captain Spins Casino lobby.
Live Casino
Apart from slots, table games and specialty games, the operator also has a live casino section that is powered by two notable game providers, NetEnt and Evolution Gaming. Among the live casino games that are available in the lobby are Dream Catcher, Live Blackjack, Live Roulette, Deal or No Deal and Live Baccarat.
The betting limits of these live dealer games are flexible, thus they can be played by all cadres of players. You can play all the games featured by the operator, including the live dealer games, on your desktop and mobile devices.
Pros and Cons of Captain Spin Casino
Pros
• 24/7 customer support
• A wide array of games
• Impressive bonuses and promotional offers
• Instant play
Cons
• No telephone support available
• No downloadable mobile app
Several things make Captain Spins Casino a good choice for players. The wide range of games featured means that players will have plenty to choose from. Besides that, the casino is licensed by two top gaming authorities, the Malta Gaming Authority and the UK Gambling Commission. Thus, players can trust the casino to offer the best services and provide a safe gaming environment.
Nevertheless, there are a few things we want the casino to improve. For now, there is no downloadable mobile app and telephone support provided, so we hope this will be included in the future.
Captain Casino Mobile Casino
As mentioned in the preceding section, Captain Spins Casino does not provide players with a downloadable mobile app. However, this does not mean that the games from the operator cannot be played on mobile devices.
The casino features most of its games in instant play mode, so players can play it on their Windows, Android and iOS devices without having to download any apps. Interestingly, all the features of the casino website can be accessed on mobile – thus you can enjoy your favourite Captain Spins Casino games on the go without having to stay glued to a desktop screen.
Customer Support & Opening Hours
Captain Spins Casino provides 24/7 customer support to players via several methods. When you visit the casino site, you’ll see a chat icon at the left corner. You can click on this icon to chat with one of the customer support representatives of the casino.
During our review, we tested the live chat and the response time was approximately 2 minutes. Aside from the live chat, there is also a “Contact Us” link at the bottom of the page. This will take you to the FAQ section of the casino. You can send enquiries and complaints to the operator via email: [email protected].
FAQ and Conclusion of Our Captain Casino Review
• Founded January 2020
• Licensed by MGA and UKGC
Throughout this comprehensive article, we’ve reviewed Captain Spins Casino. While the casino is still new to the market, having been established in 2020, it continues to offer players an excellent gaming experience.
The broad collection of games that are available in its lobby as well as the several bonuses and promotions that players can claim makes it one of the best casinos in the industry. We are impressed with the responsiveness of the casino site on mobile devices and the provision of 24/7 customer support. Overall, Captain Spins Casino is an online casino that players should try out.
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